US RESOURCES

Customer Satisfaction Isn't Enough. You Need to Delight
Written by Rebecca Graves
http://blog.hubspot.com/insiders/customer-satisfaction-isnt-enough.-you-need-to-delight

Obama signs “BuySecure” initiative to speed EMV adoption in the US
By Megan Geuss for Ars Technica
http://arstechnica.com/business/2014/10/obama-signs-buysecure-initiative-to-speed-emv-adoption-in-the-us/

The Road To EMV In The U.S. – Experts Sound Off
By pymnts @pymnts
http://www.pymnts.com/in-depth/2014/the-road-to-emv-in-the-us-experts-sound-off/#.VEp8gGeBGHw

EMV: Next generation credit cards aim to limit amount of fraud cases
By PAULA FRESTON, MBA - for the Ravalli Republic
http://ravallirepublic.com/news/local/article_3add7dba-5b1e-11e4-8ee6-9f45b24bcd52.html

'Massive' switch to new credit cards ahead
By Kayla Tausche | @kaylatausche
http://www.cnbc.com/id/102113933

Instant Issuance: A Game-Changer for Banks
By Bill Dinker, EFT
http://www.banktech.com/payments/instant-issuance-a-game-changer-for-banks/a/d-id/1296297
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